Ohana will call to schedule your opening or closing once a completed form is received.
Terms and Conditions
A pool opening appointment with Ohana entitles up to two hours of time with two servicemen. They will remove your cover and any winter equipment, as well as inspect, prepare, and start up your pump and filter (as well as any accessories like a heater, automatic chlorinator, etc.) for the summer season, as long as they are able to. The opening crew will also perform light cleaning; however, a pool opening appointment is not a pool cleaning appointment. The crew will pole and net out as much debris as possible in their allotted time, and if they can see the bottom of the pool, will vacuum lightly as well. Our pool opening crew opens up to 5 pools a day during opening season, and allot no more than two hours per opening. Anything more requires an additional service call for extenuating circumstances. A pool opening appointment also includes storing of winter equipment and reinstallation of any accessories that have been stored over the winter, including but not limited to: ladders, handrails, lights, diving boards, ropes and floats. Finally, the crew will add appropriate opening chemicals for the water condition. Included in the price is one case of pool shock and one bottle of algaecide, anything additional will be added to the pool opening invoice.
To prepare for your opening:
- Please remove as much water from your winter cover as possible.
- Please leave out any necessary equipment related to your pool opening.
- Please let us know any special instructions or specific places to leave/put away winter equipment ahead of time.
- Ohana is not liable for any pool or equipment damage found during pool opening due to frozen plumbing, winter weather, or improperly balanced water before closing.
To prepare for your closing:
- Please have water drained to the bottom of the skimmer. You will be charged extra time if this is not completed when the service crew arrives. Leave out any water bags, winter plugs, or cover hardware otherwise you will be charged for these items.
- Please let us know any special instructions or specific places to leave equipment ahead of time.
- Ohana is not liable for any cover, pool, or equipment damage due to frozen plumbing, winter weather, or improperly balanced water before closing.
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